Riding Programs F.A.Q.
What are the different options available for purchasing lessons?
Our most popular option is purchase lessons as a session package. When you purchase a session package you are guaranteed that spot each week and you are able to book at a discounted rate. You have two payment options – to pay upfront or monthly on the 1st of day of each month in the session
Pay as You Go
The other option we offer is a “pay as you go program” where you can purchase individual lessons at your level when they become available on the schedule. The pay-as-you-go program is great for students that are not available each week, but want to keep up their riding skills.
How many lessons can I miss in one session?
We allow one last-minute, cancellation/make-up per session. If you need to reschedule a lesson and are providing at least 48 hours’ notice, you can simply log into your Equilesson account and cancel/drop the lesson online. You will receive a make-up lesson credit in your account which you can then use to book an alternate time. For more please read our Enrollment, Illness & Cancellation Policies.
Why is my child on the same horse every week? Can they ride another mount?
Our instructors assign the horses for each lesson. All of our school horses are suitable for many different levels, and capable of teaching riders new skills. Horses are assigned to each rider depending on what skills the instructor will be working on during the lesson, as well as their suitability to the lesson plan and exercises. We do not take horse requests from parents, but the riders can express their favourite horse to their instructor during their lesson time.
Where can I buy the correct helmet or boots?
If you are looking to purchase a helmet or boots for your rider, we recommend that you visit an equestrian shop in person and ask for assistance. The trained staff will help you choose the correct fitting helmet. Please do not purchase a helmet on-line, as they need to be fitted correctly to be safe to wear.
We have found the following shops to have a good service and quality brands:
If you would like to borrow a helmet from Earthbound for a $15 fee, please let the office know ahead of time. We have a limited number of helmets available.
I am having trouble booking the lesson I want, what can I do?
Please make sure you have filled out all the information on your on-line profile, and have completed the waiver. Then send us an email to email@example.com letting us know the day and time you prefer. We’ll be happy to book it for you or give you a call back to walk you through the booking process!
If you need immediate assistance you can also call our office 905-642-6087 and press option #4 for Earthbound Country House.